HOMEUR PRIVACY POLICY

Last Update: April, 2019

Homeur Inc. values and respects your privacy. We have prepared this Privacy Policy to explain the manner in which we collect, use and disclose personal information when you visit our website located at www.homeur.com, use our services to connect with customers or local home-based businesses, or otherwise interact with us.  

COLLECTION AND USE OF PERSONAL INFORMATION

We may collect personal information when you:

  • Create a profile through our Website
  • Make a purchase
  • Refer a home-based business
  • Sign-up to receive marketing emails
  • Enter a contest or participate in a promotion
  • Participate in our surveys or customer research
  • Post a review on our Website
  • Apply for a job with Homeur
  • Contact us with a comment, question or complaint
  • Visit our Website

Creating a Profile: To access and use our services as a home-based business, you will be required to create a business profile on our Website. When you create a business profile, we collect your first and last name, email address, your business name, address, description and photographs, the industry you work in and a password that you create. As a customer looking for a home-based business, you will also be required to create a customer profile to access and use our services. We will collect your first and last name, email address, and a password that you create. We use this information to create and administer your account. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication (such as letters, phone calls or email messages). If you become aware of any unauthorized access to or use of your account, you are required to notify us immediately.

Purchases: If you purchase products or services from a home-based business through our Website, we or our third party service providers collect your payment card information (including billing address, credit card number, expiry data and CVV code) in order to process the transaction on behalf of the business.

Referrals: Our Website may permit you to tell others about Homeur or refer a home-based business. This feature requires you to submit your name and email address, as well as the name and email address of the recipient. We do not use the names or email addresses submitted in these circumstances for any other purpose without the consent of you or the email recipient to do so. Please ensure that you only submit email addresses of individuals with whom you have a business, personal or family relationship.

Marketing and other Communications: If you are a home-based business, you may sign-up to receive email marketing communications from us containing special offers, tips on running successful home-based businesses and the latest Homeur updates by providing us with your name, email address and industry you work in. If you are a customer, you may sign-up to receive marketing emails from us containing special offers and recommendations for home-based businesses in your area. You may also sign-up to receive our blog posts by email. You can unsubscribe at any time by clicking the “unsubscribe” link included at the bottom of each email. Alternatively, you can opt-out of receiving email marketing communications by contacting us at the contact information provided in the “Contact Us” section below. Please note that you may continue to receive transactional or account-related communications from us. For example, if you are a customer, you may receive transactional messages related to confirmations, cancellations, and other updates about your purchase or account. If you are a business owner, you may receive transactional messages necessary to operate your business (e.g. messages regarding your account and new customers, bookings and payments).

Contests and Promotions: When you enter a contest or participate in a promotion, we may collect your name, address, phone number, email address, and other information you provide. We use this information to administer your participation in the contest or promotion.

Surveys and Customer Research: From time to time, we may offer you the opportunity to participate in one of our surveys or other customer research. The information obtained through our surveys and customer research is used in an aggregated, non-personally identifiable form. We use this information to help us understand our customers, to enhance our product and service offerings, promotions and events, and/or to assist in the selection of store locations.

Post a Review: When you post a review about a business, we collect a user name under which your review will be posted. Your review will be made publicly available on the website. Please exercise caution before sharing any personal information.

Employment: In connection with a job application or related inquiry, you may provide us with certain personal information about yourself (such as that contained in a resume, cover letter, or similar employment-related materials). We use this information for the purpose of processing and responding to your application for current and future career opportunities.

Contact Us: When you contact us with a comment, question or complaint through email, telephone, or the contact us form on our Website, you may be asked for information that identifies you, such as your name, email, or telephone number, along with additional information we need to help us promptly answer your question or respond to your comment.  We may retain this information to assist you in the future and to improve our customer service and service offerings.

SHARING OF PERSONAL INFORMATION

We do not sell, rent or disclose your personal information to third parties without your consent, except as described below or as required or permitted by applicable law.

  • Service Providers: Your personal information may be transferred (or otherwise made available) to third parties that provide services on our behalf. We use service providers to provide services such as hosting the Website, processing payments, providing advertising and marketing services. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes. Our service providers may be located in the U.S., Canada or other foreign jurisdictions.
  • Legal and Compliance: We and our Canadian, US and other foreign service providers may disclose your personal information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, U.S. or other law or legal process, which may include lawful access by US or foreign courts, law enforcement or other government authorities. Your personal information may also be disclosed where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.
  • Sale of Business: We may transfer any information we have about you as an asset in connection with a proposed or completed merger, acquisition or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Homeur Records or as part of a corporate reorganization or other change in corporate control.

INFORMATION ABOUT OUR WEBSITE

  • Visiting our Website:  In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity and to monitor and improve our Website.
  • Cookies:  Our Website uses a technology called "cookies". A cookie is a tiny element of data that our Website sends to a user’s browser, which may then be stored on the user’s hard drive so that we can recognize the user’s computer or device when they return. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the Website features.
  • Analytics: We may use a third party such as Google Analytics to help us gather and analyze information about the areas visited on the Website (such as the pages most read, time spent, search terms and other engagement data) in order to evaluate and improve the user experience and the Website. For more information or to opt-out using the Google Analytics opt-out browser add-on, see “How Google uses data when you use our partners’ sites or apps” and “Google Analytics and Privacy”.
  • Third Party Links:  Our Website may contain links to other websites that Homeur does not own or operate. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy policies, notices and terms of use. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.

SAFEGUARDS AND RETENTION

We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements.

We have record retention processes designed to retain personal information for no longer than necessary for the purposes set out herein or as otherwise required to meet legal or business requirements.

ACCESS TO INFORMATION

Subject to limited exceptions under applicable law, you have the right to access, update and correct inaccuracies in your personal information in our custody and control. You may request access, updating and corrections of inaccuracies in your personal information in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purpose of verifying the identity of the individual seeking access to his or her personal information records.

UPDATES TO THE PRIVACY POLICY

We may update this privacy policy periodically to reflect changes to our privacy practices. We encourage you to periodically review this page to ensure you are familiar with those changes. We will indicate at the top of this privacy policy when it was most recently updated

CONTACT US

If you have any questions or comments about this privacy policy or the manner in which we or our service providers treat your personal information, or to request access to your personal information in our records, please contact us at:

admin@homeur.com